A Full list of Key Workers
Health and social care
This includes but is not limited to doctors, nurses, midwives, paramedics, social workers, care workers, and other frontline health and social care staff including volunteers; the support and specialist staff required to maintain the UK’s health and social care sector; those working as part of the health and social care supply chain, including producers and distributers of medicines and medical and personal protective equipment.
Education and childcare
This includes nursery and teaching staff, social workers and those specialist education professionals who must remain active during the COVID-19 response to deliver this approach.
Key public services
This includes those essential to the running of the justice system, religious staff, charities and workers delivering key frontline services, those responsible for the management of the deceased, and journalists and broadcasters who are providing public service broadcasting.
Local and national government
This only includes those administrative occupations essential to the effective delivery of the COVID-19 response or delivering essential public services such as the payment of benefits, including in government agencies and arm’s length bodies.
Food and other necessary goods
This includes those involved in food production, processing, distribution, sale and delivery as well as those essential to the provision of other key goods (for example hygienic and veterinary medicines).
Public safety and national security
This includes police and support staff, Ministry of Defence civilians, contractor and armed forces personnel (those critical to the delivery of key defence and national security outputs and essential to the response to the COVID-19 pandemic), fire and rescue service employees (including support staff), National Crime Agency staff, those maintaining border security, prison and probation staff and other national security roles, including those overseas.
Utilities, communication and financial services
This includes staff needed for essential financial services provision (including but not limited to workers in banks, building societies and financial market infrastructure), the oil, gas, electricity and water sectors (including sewerage), information technology and data infrastructure sector and primary industry supplies to continue during the COVID-19 response, as well as key staff working in the civil nuclear, chemicals, telecommunications (including but not limited to network operations, field engineering, call centre staff, IT and data infrastructure, 999 and 111 critical services), postal services and delivery, payments providers and waste disposal sectors.
If workers think they fall within the critical categories above they should confirm with their employer that, based on their business continuity arrangements, their specific role is necessary for the continuation of this essential public service.
If the school is closed then please contact Doncaster Local Authority who will seek to redirect you to a local school in your area that your child, or children, can attend.
The Department for Education and Public Health England have issued updated guidance for education settings on COVID-19. This guidance will assist staff in addressing COVID-19 in educational settings. This includes childcare, schools, further and higher educational institutions.
What you need to know:
The updated guidance can be found here:
Current advice remains in place: no education or children’s social care setting should close in response to a suspected or confirmed COVID-19 case unless advised to do so by Public Health England.
The Chief Medical Officer has advised that the impact of closing schools on both children’s education and on the workforce would be substantial, but the benefit to public health may not be. Decisions on future advice to education or children’s social care settings will be taken based on the latest and best scientific evidence, which at this stage suggests children are a lower risk group.
Recording school pupil absences
Where a pupil is in self-isolation, in accordance with latest information and advice from Department of Health and Social Care and Public Health England, the pupil should be recorded as unable to attend due to exceptional circumstances in the attendance register. Code Y (Unable to attend due to exceptional circumstances) should be used in this instance.
If a pupil does not attend school, despite the school operating as usual and the pupil is not self-isolating, they should be marked as absent. It is for headteachers to determine whether or not the absence is authorised depending on the individual circumstances.
Where a pupil cannot attend school due to illness, as normally would happen, the pupil should be recorded as absent in the attendance register and the school will authorise the absence. Code I (Illness) should be used in this instance.
The most common symptoms of coronavirus (COVID-19) are a new, continuous cough or a high temperature.
For most people, coronavirus (COVID-19) will be a mild infection.
If anyone becomes unwell with a new, continuous cough or a high temperature in an education setting they should be sent home and advised to follow the staying at home guidance.
If a child is awaiting collection, they should be moved, if possible and if appropriate, to a room where they can be isolated behind a closed door. Settings should be mindful of individual children’s needs – for example it would not be appropriate for younger children to be alone without adult supervision. Ideally, a window should be opened for ventilation. If it is not possible to isolate them, move them to an area which is at least 2 metres away from other people.
If they need to go to the bathroom while waiting to be collected, they should use a separate bathroom if possible. The bathroom should be cleaned and disinfected using standard cleaning products before being used by anyone else.
If they need clinical advice, they (or their teacher, parent or guardian) should go online to NHS 111 (or call 111 if they don’t have internet access). In an emergency, call 999 if they are seriously ill or injured or their life is at risk. Do not visit the GP, pharmacy, urgent care centre or a hospital.
If a member of staff has helped someone who was taken unwell with a new, continuous cough or a high temperature, they do not need to go home unless they develop symptoms themselves. They should wash their hands thoroughly for 20 seconds after any contact with someone who is unwell.
In most cases, closure of the educational setting will not be needed but this will be a local decision based on various factors such as establishment size and risk of further spread.
If there is an urgent public health action to take, the educational setting will be contacted by the local Public Health England Health Protection Team who will undertake a risk assessment and advise on any actions or precautions that should be taken. PHE will rarely advise a school to close but this may be necessary if there are so many staff being isolated that the school has operational issues. Your local authority will support you to make this assessment. PHE will work with the headteacher, principal or management team, and the Local Authority Public Health team, to advise on the management of children, pupils, students or staff.
Education settings can help reduce the spread of coronavirus (COVID-19) by reminding everyone of the public health advice.
Staff, children, pupils, students and families should be reminded to wash their hands for 20 seconds more frequently than normal.
Frequently clean and disinfect objects and surfaces that are touched regularly, using your standard cleaning products.
The most important thing individuals can do to protect themselves is to wash their hands more often, for at least 20 seconds, with soap and water. Public Health England recommends that in addition to handwashing before eating, and after coughing and sneezing, everyone should also wash hands after using toilets and travelling on public transport.
Watch this short NHS film for guidance:
Department for Education coronavirus helpline
The Department for Education coronavirus helpline is available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:
Phone: 0800 046 8687
Opening hours: 8am to 6pm (Monday to Friday), 10am to 4pm(Saturday to Sunday)
Please note, we are currently experiencing high volumes of calls. We appreciate your patience at this time and apologise for any wait that you may experience. To ensure that we answer your calls as quickly as possible we have now extended our opening hours to cover weekends.
If you work in a school, please have your unique reference number (URN or UK PRN) available when calling the hotline.
Where to find the latest information
Updates on COVID-19:
Guidance for educational settings:
Guidance for social or community care and residential settings:
Travel advice for those travelling and living overseas:
Latest Department for Education information: